Privacy Policy

We collect information you give us directly, including:

• Name, email, phone number, and shipping address when you place an order
• Name, email, phone, and vehicle details when you request a booking or contact us
• Payment information, which is entered directly into and processed by Stripe — we never see or store your full card number

We also automatically collect basic usage data (pages visited, browser/device type, approximate location from IP address) through standard site analytics.

• To fulfill and ship your orders
• To schedule and manage service appointments
• To respond to inquiries and provide customer support
• To improve the site and understand what visitors are looking for

We do not sell your personal information.

We work with a small number of service providers to run the business, and share only what each one needs to do its job:

• Stripe — processes payments for online orders
• Turn14 Distribution — our wholesale parts supplier, receives shipping details to fulfill and ship orders directly to you
• ShopMonkey — our shop management system, used to schedule and track service appointments
• Google Calendar — used internally to keep our service schedule organized

We don't share your information with anyone else for their own marketing purposes.

We use cookies and similar tools to keep your cart working across pages and to understand site traffic through analytics. You can disable cookies in your browser settings, though parts of the site (like the cart) may not work correctly without them.

We keep order and booking records as long as needed for business, tax, and warranty purposes. We use industry-standard measures (including handing payment data off entirely to Stripe) to protect your information, but no online system is 100% secure.

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us below. California residents have additional rights under the CCPA, including the right to know what personal information is collected and to request deletion.

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

Questions about this policy or your data? Reach us at info@1010performance.com or (909) 313-4727.